With over 60 years of experience, Joaquim Chaves Saúde reaffirms its leadership in the Clinical Analysis sector, standing out for the differentiation of its services and the efficiency and accuracy of the delivered results. The expertise gained over six decades allows us to provide high-quality services, always with special attention to the needs of our clients. This continuous dedication has been acknowledged by our clients for the second consecutive year, through the award of the "Consumer Choice 24."
In the study, consumers highlight the following attributes with high satisfaction rates:
1. Appointment Scheduling Speed (100.0%): We understand our clients' urgency. Therefore, we ensure a swift and efficient appointment scheduling process.
2. Prompt Results Delivery (100.0%): Agility in delivery is crucial. Our commitment is to provide quick results without compromising accuracy.
3. Ease of Contact (100.0%): We are always available. Ease of contact is essential to offer excellent service.
4. Quality and Comfort during Collection (100.0%): We prioritize comfort and safety in all procedures, including more invasive collections.
5. Welcoming and Clean Environment (97.6%): Our clinical environments are designed to ensure the well-being and tranquility of clients, following the strictest hygiene and safety standards.
6. Service Adaptation to Customer Needs (97.6%): Each customer is unique. We adapt our services to meet the specific needs of our clients.
7. Speed of Service (97.6%): We value our clients' time. Our service is fast, ensuring efficiency without compromising result quality.
Receiving this distinction for the second consecutive year reaffirms our commitment to maintaining the highest standards of quality, meeting our clients' expectations by providing a service characterized by rigor and precision in the results we deliver.